Can you trust Eastern Gold? Product reviews & customer testimonials

Customer Testimonials & Product Reviews

Find out why Eastern Gold are Manchester's most trusted asian jewellers for their high quality jewellery and excellent customer service

"pleasant and knowledgeable staff"

I wanted to purchase my asian wedding jewellery but I was worried about getting taken advantage of. The pleasant and knowledgeable staff at Eastern Gold made us feel like we’re in the presence of an actual family jeweller and not just a salesperson. He helped select the right jewellery pieces to match my wedding dress within our budget.

Dr Amina Ahmed

★★★★★

"I felt like royalty"

When it came to my wedding rings, I was overwhelmed with all the choices. I’m not exaggerating when I say that I visited more than 20 jewelers in Manchester before buying my rings. And this was my second time around! I'll never forget the salesman's disdain when I explained my situation to another jeweller. Until I walked into Eastern Gold, one look around and I knew they'd be my final stop. Once in the store, I felt like royalty... This is not your average jeweller - Eastern Gold Co has every potential customer's dream in mind. As you walk in, you are greeted by an impeccably dressed staff that will ask if they can take you on a personal tour of their showroom. It's like nothing else out there!

Rebecca Cowen

★★★★★

"taking care of all our jewellery needs"

Finding an honest jeweller can be frustrating. There are hundreds of asian jewellers but finding the right one for me was difficult. I was looking for someone local who caters for special occasions like designer asian wedding jewellery or platinum engagement rings as well as doing emergency jewellery repairs. Thankfully Mr Rashid at Eastern Gold Co helped us with all our needs. They offer jewellery at competitive prices and excellent service by taking care of all our jewellery needs.

Noor Ali

★★★★★

"exceptional customer service"

Eastern Gold offers a selection of over 3000 diamond ring designs that they keep in stock, and they can custom-design diamond jewellery to fit any dreams or taste. They provide exceptional customer service and uphold a reputation as leading British Asian jewellers.

Dr Mohamed Saeed

★★★★★

"she said yes!"

I was thinking of buying a diamond engagement ring but buying 22ct gold jewellery online is one of the most daunting and stressful tasks I’ve faced. Thankfully the professional and courteous staff were happy to guide me to the perfect ring for my budget. I checked out their reviews page to see all the lovely people who said such kind things about them. After an introductory phone call, I popped into their Manchester showroom and discussed my requirements further and viewed their wide range of diamond rings before finally selecting the one she said yes to!

Tyrone Johnston

★★★★★

"great communication"

This is the first time I have ever bought asian jewellery online. I'm so happy I did, because this experience as a person who requires a wheelchair was so much better than going to the typical inaccessible asian jewellery markets. It was easy to order on their website, they had great communication during the order process and had very quick delivery.

Sophie Haslam

★★★★★

"very helpful"

I was hesitant to buy my ring online, but I'm really glad I did! The ring is gorgeous and the customer service was very helpful trying to find a design and price range that suits me. Also they respond quickly in the chat on their website. Once I placed the order I received it 2 days later. Great service!

Caroline Roth

★★★★★

"great way to purchase gold bullion"

This is a great way to purchase gold bullion. I have been a customer for years and have never had any issues. Their customer service is fast and reliable. Highly recommend!

Mikey Barnett

★★★★★

"great place to buy gold jewelry"

I was very satisfied with purchasing my wife's wedding ring here. It was very helpful to make the purchase with their online chat. Also they made sure it was delivered all the way to Edinburgh quickly. Overall this is a great place to buy gold jewelry.

Mitchel Bernard

★★★★★

"absolutely gorgeous"

My fiancé bought me a 22ct gold ring from Eastern Gold for our anniversary. It is absolutely gorgeous, the design is simple yet elegant

Rhiannon Cameron

★★★★★

"quality is amazing"

These guys are great to work with. They were very helpful in helping me choose the best diamond for my girlfriend. The quality is amazing, and the customer service is top notch. I would definitely recommend them to anyone looking for a quality diamond at a great price!

Alfie Wilks

★★★★★

"the price is right on"

I have purchased gold from Eastern Gold for the last few years. The price is right on, and shipping is extremely fast. I would recommend Eastern Gold to anyone who wants to purchase precious metals

Samina Ahmed

★★★★★

"the best prices in Manchester"

I always buy gold bars and coins from Eastern Gold. They offer the best prices in Manchester and their service is excellent.

Wasim Sultan

★★★★★

"more rings than any other shops"

I have been looking for a an engagement ring for my girlfriend for sometime now. I found the perfect diamond ring at Eastern Gold's shop. They had more rings than any other shops in the area.

Donald Edge

★★★★★

"beautiful shade of gold"

I have been wearing my nose pin for a week now and it looks great. To be honest I was a little apprehensive in ordering it because I wasn't sure if the gold would be too yellow or not, but when it arrived I was very happy to see that it was a beautiful shade of gold.

Tasneem Waqar

★★★★★

"Absolutely beautiful"

I'm obsessed with my nose pin! Absolutely beautiful. Thanks so much. I will be back for more for sure!

Iris Jensen

★★★★★

"really impressed by the quality"

I was really impressed by the quality of the gold nose pin. It had a very beautiful shine to it. The price was a bargain, especially considering how difficult it is to find genuine 22ct gold jewellry online. I am very happy with my purchase.

Sophia Decker

★★★★★

"as described and as shown in the picture"

I was very impressed with the nose pin. It is as described and as shown in the picture. I thought my nose was too big to fit the nose pin but they explained how to put it in and it fits great!

Aneesha Espinoza

★★★★★

"thanks for your help"

I am very happy with my purchase. I have already recommended the site to all my family and friends. Thanks for your help, I will definitely buy more jewellery from you in the future.

Victoria Mcdonnell

★★★★★

"nervous about ordering online"

I just received my ring and it is stunning!!! I was nervous about ordering online, but you guys rock!! Fantastic customer service and fast shipping. Thank you so much I will be ordering from you again!

Alissia Whitmore

★★★★★

"affordable and quality"

I wanted to find a diamond ring that was affordable and quality. I found that in Eastern Gold. They have amazing prices and high quality stones. I purchased a 1 carat diamond ring.

Jarrad Conner

★★★★★

"1 ounce gold coin"

I ordered the 1 ounce gold coins and received them quickly.

Josef Roberts

★★★★★

"very pleased"

I was very pleased with my shopping experience. It was quick and easy. The product I ordered was exactly as described and the quality of the ring is beautiful. Thank you so much

Harlee Dixon

★★★★★

"Good service"

I was looking for gold earrings , which all had to be done distance. This jeweller was very helpful trying to find a design and price range that suits me. Also they respond quickly in the chat on their website. Once I placed the order I received it 2.days later. Good service

faridah elimy

★★★★★

"know what they're doing"

platinum and diamond jewellery specialist with a wide range of designs to suit modern, traditional and fusion styles. great after sales service here, the business has been established for over 35 years under 1 owner so they know what they're doing. From my shopping experiences here, they focus on the more upmarket and intercontinental designs rather than the typical "made back home" stuff that's associated with asian jewellery. the boss here is very to the point and is a genuinely nice person especially if you visit on a day when he's in a good mood. he gives some fantastic advice and is good at explaining things about jewellery (and lifestyle choices) prices are competitive and you honestly get what you pay for, more money = very good quality jewellery and the premium ranges are near impossible to find elsewhere. the showroom could do with a tidy and a warmer ambiance but the jewellery and service makes up for that

Mustafa

★★★★★

"Rashid is a clear expert"

Eastern Gold is great. Rashid is a clear expert and navigates his expansive selection of jewellery with great intelligence, offering clear and calm advice alongside incredible customer service to help you choose the perfect item for your needs. On top of this, I had the joy of meeting his charming family. This is a real family-owned jewellery store with decades of experience and a beautiful collection of intricately crafted jewellery. If you're so much as considering a purchase then do yourself a favour and visit, you won't regret it!

George Rollason

★★★★★

"One extremely ecstatic customer"

On Saturday 13th January was the first time I'd been in the jewellery shop and first time customer at Eastern Gold. Outstanding selection of Eastern jewellery. Excellent customer service from the owner, who made me feel extremely welcome. Went above and beyond to make my buying experience exceptional, even went to look for a gift box to put the gorgeous piece of jewellery in, as I mentioned it was a gift for a friend. I would definitely buy from Eastern Gold again and highly recommend this jewellers. Mr Rashid also recommend a place to eat when I asked for a suggestion. Went above and beyond the normal shopping experience, as he rang Sanam's to look after me. Mr Rashid is an extremely honest, kind and generous gentleman, which made my shopping experience special. Thank you so very much for your kindness and generosity.

Taz Stephens

★★★★★

"Would recommend"

Great customer service loads of variety to choose from. Quality factor def 100 percent . Would recommend people to go there. Staff are friendly and helpful.

Adnan Hussain

★★★★★

"friendly and helpfull"

Very nice experience and beautyfull things. Staff is very friendly and helpfull.

Tarabostes

★★★★★

"always blown away by the quality"

I have purchased many pieces of jewellery from Eastern Gold, and I am always blown away by the quality of the pieces. They are always delivered to my door within a few days, and I have never had any problems with damage or lost orders. I know that I will be getting beautiful jewellery for years to come!

Mustafa

★★★★★

"very positive experience"

I had a very positive experience purchasing the gold chain from the company. The customer service was excellent and they were very helpful in making sure I received exactly what I wanted. It was shipped promptly and arrived as expected. I would definitely recommend.

Bha Uddin Ali

★★★★★

"She loves them"

I ordered a pair of gold earrings as a wedding gift for my sister. She loves them and I am very impressed with the quality and service from Eastern Gold. I will definitely order from them again.

Abdul Alkassem

★★★★★

"high level of professionalism"

I was very impressed with the prompt service and high level of professionalism. I was very happy with my purchase... The quality is exceptional and I'd definitely buy from you again.

balakrishna ananthoju

★★★★★

"hassle free"

I have been using Eastern Gold for over 3 years. I have never had a problem with my orders or delivery. I have had to exchange or return items, all of which were hassle free. My experience of customer service is that they are very responsive and helpful.

Hm sheikh Zakir

★★★★★

"custom made and very beautiful"

I am very happy with the product and the service provided by eastern gold. I had my ring custom made and it is very beautiful.

Dilkash Hussain

★★★★★

"jewellery is extremely good"

I have purchased through eastern gold for years. I have never had any problems with them. They are always getting new designs in and the quality of the jewellery is extremely good, especially for the price. I would highly recommend them to anyone

Talha Rayman

★★★★★

"great value"

Eastern Gold offers a wide range of quality products at reasonable prices. I am very pleased with the level of customer service, and the level of care that was taken in packing my items for shipping. I would highly recommend Eastern Gold to anyone looking for a great value on jewellery and accessories.

Sezay Musfata

★★★★★

"definitely order from here again"

I ordered the diamond studs and they're absolutely beautiful. They look much more expensive than I paid for them! I would definitely order from here again.

Ammaarah Atcha

★★★★★

"Super helpful"

Super helpful. My friend’s ring got stuck on her finger. The owner was very cooperative and helped us out.

avni jain

★★★★★

"resized perfectly"

My ring was resized perfectly. I also bought a diamond pendant for my wife that she absolutely loves. It was the best value for the price I could find anywhere. Thank you so much!

Mustafa

★★★★★

"Great work"

Great work and very quickly done too.

Alan Dumbell

★★★★★

"the quality... stunning!"

I have ordered jewellery from other websites so I was a bit hesitant to order from another... but I am very happy I did. The service was excellent and the quality... stunning!

Dr Imran

★★★★★

"great people"

Best Jewellers I've been to! Great Service, great people!

Camel G

★★★★★

"definitely recommend them"

Great service, range and prices. I Would definitely recommend them!!

Rehan Hussain

★★★★★

"Why go anywhere else?"

Fantastic service Great range Great Prices Why go anywhere else?